Location
This role is preferably based in the United States (Remote: Preference East Coast - NY, NJ, MA, PA, and nearby states - ideally near a travel hub for frequent and easy access to key sites). The selected candidate will cover roughly one-third of the continental U.S., focusing on engagement with KOLs/HCPs at major hospitals and rare disease centers. A flexible, hybrid work environment supports team members to work remotely and virtually as needed.
Responsibilities
- Act as the field-based extension of the Medical Affairs Team.
- Proactively identify and support the scientific exchange needs of Key Opinion Leaders (KOLs), investigators, and other stakeholders in patient care, as well as thought leaders in academia, regional payers, and government organizations. This includes managing scientific partnerships based on territory plans.
- Ensure compliant communication and education regarding the product portfolio to meet the educational needs of external stakeholders, collaborating closely with Medical Communications to develop standardized responses.
- Work collaboratively with Medical, Clinical Development, and Clinical Operations teams to design and execute scientific programs, advisory boards, and other relevant events.
- Collaborate with Medical and Commercial colleagues to provide scientific support to payer organizations.
- Provide support to Investigators involved in international and observational studies, as well as investigator-sponsored research.
- Develop and maintain expertise in relevant disease areas and medical science liaison (MSL) best practices.
- Build and maintain HCP/KOL plans, ensuring all relevant feedback is recorded in the customer relationship management system (Veeva) in a timely, accurate, and compliant manner, including key medical insights for relevant colleagues.
- Conduct training for Commercial and Medical colleagues as needed.
- Participate in cross-functional projects, such as creating and implementing SOPs.
- Identify process improvement opportunities that align with business needs and develop solutions as appropriate.
Requirements
- MD, PharmD, or PhD preferred.
- A Master's degree, NP in life sciences, or MPH will also be considered with relevant experience.
- 5+ years of MSL experience, primarily focused on rare diseases and field-based scientific exchange.
- Clinical trial support experience is a plus.
- Preference for candidates with experience in emerging biopharmaceutical companies with evolving operating procedures.
- Strong background in specific rare diseases in an academic or professional setting is highly desirable.
- Excellent communication skills with a track record of scientific presentations to HCPs, payers, and stakeholders in both virtual and in-person settings.
- Proven ability to assess resources (including workload) and manage conflicting priorities effectively.
- Positive, proactive approach to problem-solving.
- Knowledgeable in current guidelines and regulations.
- Willingness and ability to travel regularly (up to 80% of working time).
- Available for occasional weekend meetings.
- Valid and clean driver's license.
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