** Must have Medical Education Agency experience **
Role: Senior Account Manager
Location: Connecticut
About:
Join a dynamic and expanding Medical Communications agency that truly values its employees as more than just numbers and champions a flexible work-life balance. As a Senior Account Manager, you will have the opportunity to forge strategic partnerships with leading pharmaceutical and biotech companies. You will also lead and inspire internal teams across Medical Affairs and Publications projects, driving organic growth and innovation. This agency is seeking a dedicated professional to work in a hybrid capacity from their Connecticut office, contributing to and enhancing their vibrant culture.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the primary point of contact for assigned accounts.
- Strategic Planning: Develop and implement strategic plans to meet client objectives. Identify opportunities for account growth and new business development.
- Team Leadership: Lead and mentor junior account managers and other team members. Foster a collaborative and supportive team environment.
- Quality Assurance: Ensure all deliverables meet the highest standards of quality and accuracy. Review and approve project materials before client submission.
- Client Presentations: Prepare and deliver presentations to clients, showcasing project progress, results, and strategic recommendations.
- Industry Knowledge: Stay up-to-date with industry trends, best practices, and regulatory requirements. Share insights and knowledge with the team and clients.
- Deliverables: Work across Publications projects (white papers, journals, articles, one-pagers, abstracts, etc.), in addition to traditional Med Affairs projects.
Qualifications:
- Bachelor's degree in Communications, Marketing, or a related field.
- 4+ years of account management experience in a Medical Education agency.
- Experience managing both Med Affairs and Publications deliverables.
- Proven track record of managing client accounts and delivering successful projects.
- Strong leadership and team management skills.
- Excellent communication, presentation, and interpersonal skills.
- Open to occasional travel.
