Position Overview: We are seeking a highly strategic and experienced Senior Vice President (SVP) of Client Services and Strategy to join our dynamic team. This individual will play a pivotal role in driving client success, overseeing large pieces of business, and leading cross-functional teams to deliver exceptional results. The ideal candidate will have a strong background in medical communications and a proven track record of managing and growing client relationships within the pharmaceutical and health care industries.
Key Responsibilities:
- Develop and execute strategic plans to drive client success and business growth.
- Oversee and manage large-scale client accounts, ensuring the delivery of high-quality services and solutions.
- Lead and mentor a team of client service professionals, fostering a culture of excellence and collaboration.
- Collaborate with cross-functional teams, including medical, scientific, creative, and project management, to ensure seamless project execution.
- Build and maintain strong, long-term relationships with key clients, understanding their needs and providing strategic guidance.
- Identify opportunities for business development and expansion within existing and new client accounts.
- Stay abreast of industry trends and developments to inform strategic decision-making and client recommendations.
Qualifications:
- Extensive experience in client services and strategy within the medical communications industry.
- Proven track record of managing large pieces of business and delivering exceptional client outcomes.
- Strong strategic thinking and problem-solving skills.
- Excellent leadership and management experience, with the ability to inspire and guide teams.
- Demonstrated ability to build and maintain strong client relationships.
- Experience collaborating with cross-functional teams in medical, scientific, creative, and project management.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fully remote work environment.
